TLC GROUP EMPLOYEE POLICY

TLC Narrative

At TLC, our greatest strength is rooted in our principles and values that guide our decision-making. These include honesty, integrity, customer focus, and a passion for continuous improvement, aiming to set the highest standards. Our compliance governance, technology, people, processes, and systems all reflect these core values.

As a member of our team, it’s essential that your interactions and decisions are always aligned with these principles.

Terms and Conditions of Employment

Explore our comprehensive Terms and Conditions of Employment, which outline emoluments, performance measures, confidentiality, conduct standards, and more. This document is designed to serve as a guide to TLC's employment policies, clearly defining all terms of employment while you are part of the TLC team.Read more...

People Philosophy

On behalf of TLC DigiTech Pvt. Ltd. and its group companies, we welcome you to our Company and wish you a successful career with us. Our Employees contribute directly to the growth and success of our Company and the attached document will apprise you of our People Philosophy and the culture of our Company. Read more...

Code of Conduct

TLC Code of Conduct

The TLC Code of Conduct defines the values and principles that govern TLC and its group Companies. This code intends to serve as a guide for all our employees on the importance of value, ethics and business principles expected from them in their personal and professional conduct. Read more...

TLC Dress Code

Work attire reflects the image of TLC and our guidelines require you to follow the listed as a minimum standard. Read more...

Work Related Policies

Video Call

These video call guidelines apply to all employees using video conferencing for work-related purposes and cover aspects like scheduling, technical preparation, professional appearance, and recording protocols, with violations potentially leading to disciplinary action. Read more...

Sexual Harassment Policy

Our company is committed to creating an ambience in which all employees can work together free from sexual harassment. The policy lays down the rules and the procedure to deal with any incidents of such nature. Click on the below to know more.

Theft Policy

As an Employee of TLC, it is the responsibility of each Employee to protect the assets of the Company and individuals working in the office. Read more...

Communication Policy

This policy outlines guidelines for personal and business communications within the workplace, emphasizing professional use of phones, internet, and emails. Personal calls should be limited, personal devices are restricted in work areas, and email etiquette is crucial for timely and respectful communication.
Read more...

Leave Policy

Leave Entitlement will be applicable for full time Employees of the Company, after probation and once they have become Executives. Read more...

Work Related Entitlements

To lay down entitlements and procedure for travel, board and lodging for executives, while traveling locally or out of station, on official work. Read more...

Group Medical Insurance

TLC offers comprehensive Group Health Insurance, covering employees for medical and accident-related expenses.Read more...

Departure Process

Refer to the Departure Checklist and complete all steps for a smooth departure process from the organization, including exit interviews, final settlements, and clearance procedures.Read more...

Exit Interview Questionnaire

Share your feedback and experiences as you transition from TLC by completing the Exit Interview Questionnaire.

Telecalling Regulations

Our call centres comply with Telecom Regulatory Authority of India (TRAI) regulations, ensuring adherence to strict telecalling guidelines. It is essential for all staff to avoid contacting blocked numbers and to report any violations immediately to safeguard company interests. Read more...

Help Desks

At TLC DigiTech, we value diversity and are committed towards providing a mutually respectful and conducive work environment for our teams. Feel free to drop us an email at hr.helpdesk@tlcgroup.com should you have any unresolved HR related grievances, queries or feedback to share.

Social Media

FACEBOOK

Connect with TLC on Facebook. Stay updated about events, news and employment opportunities at our Company.

LINKEDIN

Find us on LinkedIn to know more about employment opportunities offered at TLC.

Appointments

Appointment Process

Find all required documentation for new joiners to ensure a seamless onboarding process.Read more...

Information Security Controls

TLC DigiTech maintains strict adherence to ISO 27001 and ISO 27701 standards, ensuring robust information security and privacy management. Our policies cover everything from network security and access control to regular audits, all designed to protect our operations and sensitive data while ensuring compliance and effective risk management across all platforms. Read more...

ISO 27001 and ISO 27701

TLC DigiTech is committed to maintaining the highest standards of information security and privacy management. Through ISO 27001 and ISO 27701 certifications, we ensure robust protection of information assets and compliance with global data protection regulations, enhancing trust, competitive advantage, and continuous improvement in our processes. Read more...

Statuary Forms

Employees Provident Fund Scheme - Form 11 (Revised) Read more...

Employees Provident Fund Scheme - Form 13 (Revised) Read more...

Employees Provident Fund Scheme - Form-19 (Revised) Read more...

Employees State Insurance (ESI) Form 1 Read more...

Procedure for ESIC Smart Card

Employees whose ESI is being deducted, have to submit the ESI form along with Nominee details Read more...

Collect attested temporary ESIC identity card from HR/Accounts department. Affix a family photo graph of your family members and visit your ESIC regional office along with your family members. In ESIC office ESI officials will take photograph of all the family members and ESIC Pehchan card will be available after 30 days. Insured person need to visit ESIC office for ESIC Pehchan card after 30 days.